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Winter season 2017/2018 • 2017-16-12 to 2018-04-20

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Booking Terms

Booking terms & conditions

Booking terms and conditions for Storklinten Rekreation AB

Age limit
We have an age limit of minimum 18 years when making a reservation.

Important information
You are welcome to check in to your cabin from 15:00 on the day of arrival and check out is at 11:00 at the latest, on your day of departure. You are welcome to check in to your camping plot from 15:00 on the day of arrival and check out is at 12:00 at the latest, on your day of departure. If anything would happen, that is beyond our control, we reserve us the right to change your cabin/camping plot to an equivalent one. As renters, we at Boden Camping and Bad, are obligated to make sure that you get a written confirmation of your booking and that the cabin/camping plot is in accordance with the description.

Binding order
When you have recieved the confirmation of your booking and payed your registration fee (and/or the total amount of the reservation) you have accepted your order and it is binding.

Booking fee
A booking fee of 100 SEK will be added to all bookings that is made in advance. This fee is not refundable in case of cancellation.

Payment
Registration fee:
Have to be payed to our account within 10 days after the date of the invoice. The registration fee is 25% of the total amount of the booking.
Remaining amount: Have to be payed at least 30 days before your arrival. A reminder of payment will not be sent out. If you do not pay the registration fee, the total amount or any additional services within the time limit we will cancel your reservation.

Cancellation

All cancelations must be done in writing to our email bokning@skicamp.se. A confirmation of your cancelation will be sent to you. Booking fee is non refundable.

Fees associated with cancelations of cabins:
Cancelation earlier than 30 days before arrival: Administration fee of 195 SEK
Cancelation 30-15 days before arrival: 50% of the total amount.
Cancelation 14-0 days before arrival: 100% of the total amount.

If you check in and decide to check-out earlier or cancel some days of your reservation you will get no refund.

Fees associated with cancelations of camping plots:
Cancelation earlier than 30 days before arrival: Administration fee of 195 SEK
Cancelation 30-0 days before arrival: 50% of the total amount.

If you check in and decide to check-out earlier or cancel some days of your reservation you will get 50% of the remaining days refunded.

Your rights
If we do not supply the cabin/camping plot in good condition or at the correct time and we can´t offer you another equivalent one you have the right to cancel the booking. Instead of canceling your reservation you can demand that we give you a reduced price of the rent. If you have any complaints these will have to be brought to our attention as soon as they are revealed so that we have a chance to make it right.

Your obligations
You have to cherish the cabin/camping plot well and follow the rules of order, directions and regulations which concerns Boden Camping and Bad. You are responsible for all damages that may occur on the cabin/camping plot and also all of their accessories in case of carefree behavior from you or anyone in your company. Violation of the smoking prohibition in the cabins comes with a fee, 6000 SEK, for the cost of the decontamination. You are not allowed to use the cabin/camping plot for anything else than what is agreed on at the time of booking. You are not allowed to rent out the cabin/camping plot to anyone else without checking with us first and only the number of persons that was mentioned at the time of booking/check in are allowed to stay in the cabin unless we say it´s okay. You have to clean the cabin properly before departure in accordance to the instructions given to you/found in the cabin. If you do not do this we will charge you a fee of 500 SEK an hour for the hours it takes to clean the cabin. The same fee will be charged from you even if you booked cleaning but we find the cleaning need to be very comprehensive. You are responsible for that all of the keys to your cabin is return to us by departure, in case some key is missing we will charge you the amount it costs to change the locks and make new keys.

The binding order will be annulled immediately if

  • You or anyone in your company acts disturbing
  • You or anyone in your company causes damage to anything on the campsite
  • The cabin/camping plot is used for non agreed purposes

 

If the binding order is annulled due to circumstances mentioned above, you and your company has to leave the cabin/camping plot immediately without any rights to refund.

Nature disasters, war, working strike etc

Both you and us have the right to annul the booking order in case that the cabin/camping plot can´t be used due to nature disasters, strike among the workers, action of war, long term interruption in the water systems of electricity, fire or similar events that neither you or we can anticipate or affect. We are, in that case, obligated to refund you, except for the time you already have had the cabin and been able to use it in a proper way.

Complaints
Come to us directly with any complaints you may have. Remember that your possibility of getting amendment reduces the longer you wait to contact us with the complaints. If we do not get along you can turn to the Swedish General Complaints Board.

Other regarding cabins
Cleaning, towels, bed linens, child bed and a children’s chair is not included in the price for the accommodation unless other is arranged. Check out is at 11:00 the latest.

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